Frequently asked questions

Plastic Tajir works by request for quotation (RFQ). Prices depend on quantity, grade and delivery, so customers send an RFQ and the supplier replies with a quotation. Prices appear only in quotations, orders and invoices.

Yes. Use the language button at the top of the dashboard or the store. Urdu pages read right to left.

Check that the number is typed as 03XXXXXXXXX. If WhatsApp verification is switched off, you are not asked for a code at all.

Within about 30 seconds while the page is open.

As soon as Plastic Tajir approves your account. Your store address is on the Your Store card on the dashboard.

No. Save in the Theme Studio makes them live straight away.

No. Changes to products are live as soon as you save.

Not while the customer is deciding. Once they reject it or ask for a requote, you can send a new version.

When you click Confirm order. Cancelling before that leaves no invoice.

No. Customers pay you directly (cash, bank transfer, Raast, cheque, pay order, JazzCash / Easypaisa); you record the payments on the order. See Set up payments.

No. Every payment you record gets a numbered receipt in your invoice design. Open it from the order's payment history and print it. See Payment receipts.

A shared marketplace across all suppliers is planned. Until it launches, you sell through your own store.

No. You can browse and add products to your cart as a guest. You need an account on the store to send the request for quotation; your cart comes with you when you sign in.

Accounts are per store. Register on this store too; you can use the same email.

7 days from when you send it.

You can ask; the minimum is a guide and the supplier decides in their quotation.

Only once the cheque clears. A cheque receipt says Subject to clearance until then, and Cleared on the date after. If the cheque bounces the receipt is stamped Cancelled, and a receipt stamped Void means the supplier removed the payment. See Get a receipt for a payment.