Store customers
Store customer guides
Buy from a supplier's store: create an account, request a quotation, accept it as an order and get the invoice.
Last reviewed 9 November 2026
Each supplier has their own store. You browse the products, add what you need to a cart and send it as a request for quotation (RFQ). Prices are not shown on the store: the supplier replies with a quotation for your quantities and delivery city, and you decide whether to order.
How buying works
- 1Add products to your cart
- 2Send the RFQ
- 3The store sends a quotation
- 4Accept: order
- 5Invoice and delivery
If the price or terms are not right, ask for a requote or reject the quotation.
Create an account
Register on a store and sign in.
Request a quote
Find products and send your RFQ.
Review a quotation
Accept, ask for a requote or reject.
Track orders and invoices
Order status, payments and invoices.
Questions about a product, a price or a delivery? Ask the store directly: send a message to the store.