Suppliers
Contact Plastic Tajir support
Send a question or problem to the Plastic Tajir team and see whether they have handled it.
Last reviewed 9 November 2026
Steps
-
Click Contact support in the menu.
-
Fill in:
Field What to enter Subject A short title, at least 3 characters Message Your question or problem, at least 10 characters -
Click Send message.
What happens next
- The Plastic Tajir team gets your message and replies to your account's email or WhatsApp number.
- Your messages on the same page lists what you sent: New (not opened yet), Read, or Closed (handled).
Troubleshooting
| Problem | What to do |
|---|---|
| "Too many requests" | You can send up to 10 messages an hour. Wait a while and try again. |
| Wrong email or WhatsApp number on your account | Say so in the message and give the right one; the platform admin can change your contact details. |
| Your store is suspended | This form still works. Reply to the note in the red banner and say what you have fixed. |